Rust E-Research

Late payment culture hinders growth for global businesses

Over half (57%) of international businesses surveyed by Basware and MasterCard admit to having actively delayed paying their suppliers in the past 12 months.
Read More »

Australian business productivity impacted by limitations of international communications

Limitations caused by the challenge of international communications are impacting the productivity of Australian businesses.
Read More »

Australian MDM market expected to reach $51.6 mil in 2016

Demand for device management applications is driving the Australian Mobile Device Management (MDM) market. MDM solutions are becoming a necessity for organisations looking to integrate mobile devices into the workplace.
Read More »

M2M market to reach US$66bn by 2019: operators urged to invest in their own capabilities to gain share

Telcos need to better flaunt their ability to transport, collect and aggregate large amounts of information to grasp a bigger share of the rising machine-to-machine (M2M) opportunity, says Ovum.
Read More »

The geeks were right: applications driving business success

Application development is the new focus for Australian businesses looking to enhance customer experience and bring products to market faster, according to a new study from CA Technologies that shows application developers are in the prime seat to lead the charge.
Read More »

$2 billion to be spent on information security in Australia in 2014

Worldwide spending on information security will reach $71.1 billion in 2014, an increase of 7.9 percent over 2013, with the data loss prevention segment recording the fastest growth at 18.9 percent, according to the latest forecast from Gartner, Inc. Total information security spending will grow a further 8.2 percent in 2015 to reach $76.9...
Read More »

Australian tablet sales drop 28% in first half of 2014; lack of reasons to upgrade

There were 1.8 million media tablets sold in Australia in the first half of 2014, a 28 per cent decline from the previous six months, according to a new study from emerging technology analyst firm Telsyte.
Read More »

OZ consumers more likely to share service experiences than UK and US

New research from NewVoiceMedia reveals that Australian consumers are more than twice as likely as those in the UK to share a poor customer service experience; but are also more inclined to recommend a company following a positive interaction.
Read More »

Tech-savvy shoppers want omnichannel innovation in exchange for loyalty: IBM

IBM has released the Australian findings of a global consumer study. The study reveals a downward trend in consumer advocacy, falling significantly from 32 percent in 2013 to 13 percent in 2014.
Read More »

First impressions count when it’s business on the phone: survey

Eight out of 10 Australians will take their business elsewhere if they encounter a bad call-centre experience, according to research by local virtual receptionist provider OfficeHQ.
Read More »

Role of IT changing from infrastructure administrator to driver of enterprise services

KPMG and ServiceNow have announced the results of a joint survey, shedding light on how IT professionals see their role changing across the enterprise as well as how they can improve organisational efficiency by shifting how work gets done.
Read More »

86% of critical infrastructure providers in ANZ have been breached in the past year

A new Unisys survey reveals 86 percent of critical infrastructure providers in Australia and New Zealand have been breached in the past year.
Read More »

Terry Lancaster, Managing Director, eHat Systems