Tyreright Chooses livepro
Tyreright, the Australian-owned company specialising in tyre sales and fitment has chosen livepro®, the knowledge management solution by IMC Communications to support their knowledge management and growth plans. At first, Tyreright thought they needed to get a knowledge management system custom built and were several months down that path when they considered livepro®. With 34 Tyreright stores and fast growth expected across every state and territory, Dominic Byrne, Digital Marketing Manager needed a knowledge management system that matched the company’s brand promise of ‘right advice, right service and right choice’. The tyre retail industry is a very competitive and busy environment, our stores and employees need relevant, accurate and timely information. Whether the information is pushed out from head office or requested by staff, we needed a real-time platform to manage and deliver this. Therefore, I cancelled the custom build project and opted for livepro®,” said Byrne.
3D Networks Selects Avaya Flare
Avaya today announced that specialist systems integrator, 3D Networks, will deploy the Avaya Flare® Experience real-time collaboration solution throughout its Australian offices to provide all executives with the multi-modal next generation collaboration solution. 3D Networks will deploy the Flare Experience on the Avaya Desktop Video Device (ADVD), to provide, voice and video telephony, web conferencing, social media, calendar and scheduling functions from a single user interface. The company also plans to expand its deployment of Avaya Flare on the ADVD to its offices throughout Asia-Pacific region over the next 12 months. Mark Whitfield, Country Manager, Australia 3D Networks, said: “The quality of video collaboration in the Avaya Flare Experience is extremely high and means that face to face meetings can be reduced – this has the potential of saving our business a considerable amount of money in travel whilst making us more effective and a greener company overall. Importantly, by utilizing this technology in-house, we can provide real-world experience and demonstrate the benefits for our customers.”
Elders Australia Signs Outsourcing Agreement with HP
HP today announced that Elders Australia Ltd has signed a seven-year infrastructure and applications services agreement. Under the agreement, Elders will use cloud technology to cost effectively deploy its enterprise technology refresh program – Project Connect. Elders will have secure processing capacity and real-time data access that will enable the company to rapidly adjust to the changing business conditions inherent in agribusiness. As a result, Elders can drive innovation by bringing new products and services to market faster, without the typical lengthy capital acquisition and systems deployment processes. “Outsourcing to HP is a core part of our transformation program,” said Shaun Hughes, chief information officer, Elders Australia Ltd. ”HP’s cloud will provide us with a robust infrastructure and service delivery model that enables us to scale up for each of our program releases, and the applications methodologies and tools HP brings to the table enable us to de-risk the legacy development components of our build.”
Kmart picks Juniper Networks
Juniper Networks has announced that Kmart, one of Australia’s largest retailers, is replacing its local area network infrastructure with Juniper Networks Series Ethernet Switches to support more than 180 stores across Australia and New Zealand, as well as Kmart’s distribution centers and head office in Melbourne. The new switches will enable the company to significantly reduce its projected total cost of ownership (TCO) for its network switching infrastructure over the next five years. Gary Trotter, IT technical services manager, Kmart, said: “In keeping with Kmart’s market position as a low-cost retailer, our IT strategy is aimed at driving down IT costs by focusing on solutions that meet functional requirements while delivering a low TCO. We need a network that can support a wide variety of applications while requiring limited management support. According to our net present value study, which included the cost of training our network engineers on the Junos network operating system, Juniper Networks EX Series switches would cost less than competing products over five years.”
Incriptus signs first US Deal with Craters & Freighters
Incriptus Ltd has announced it has signed its first deal with an American company, Craters & Freighters, as part of its global expansion strategy. Craters & Freighters is America’s leader in specialty shipping of oversize, fragile, and difficult to transport goods. A growing market for Craters & Freighters is the shipping of large servers from one data centre to another. Such moves often involve servers with sensitive data that have not been backed up. As a result, it is important for the company to offer data security during a move. By teaming up with Incriptus Ltd, Craters & Freighters has found a solution that is perfectly suited to secure the data on those servers and the incriptus technology will be offered as a value-added service as of early next year. Diane Gibson, CEO, Craters & Freighters said: “We have been looking for a solution we can offer customers that fills a gap for them. We quickly discovered that in many cases some of the servers we were moving had sensitive data that was encrypted. Surprisingly none of this data was backed up anywhere. Obviously that makes our job, of safely and securely moving the servers, absolutely critical The incriptus solution is perfectly suited to secure the data on those servers.”
University of Sydney chooses Resolve for complaints
The University of Sydney (USYD) has chosen Resolve to design and implement their new Enterprise Complaints and Disputes Handling System to overcome consistency, productivity, and compliance issues experienced with their existing system. USYD currently utilises a number of technologies to host, manage and track complaints and disputes received from the general public, staff and students, with a number of faculties, departments and administrative units utilising their own stand-alone systems to accommodate this process. These systems are limited in their functionality, lack integration across core business systems, and are relatively unsupported. The implementation of the new Resolve Enterprise Complaints and Disputes Handling System (ECDHS) will address these issues and meet the core business need to standardise the complaints and disputes management process and workflows to ensure accuracy, productivity, timely response and reporting.
York Precision Plastics zooms in on ComOps Business Intelligence
ComOps, Australian provider of business software products and services, has announced that it will deploy its business intelligence platform, ComOps BI, at York Precision Plastics (YPP), Australia’s leading manufacturer of prismatic lens panels and wraparound lighting diffusers. ComOps BI will integrate with YPP’s ComOps BMS business management platform which was originally deployed in 1998 and has scaled successfully in providing ongoing financial reporting in line with the company’s organic growth. “In adopting ComOps BI, we wanted a seamless approach to extract financial data from BMS and provide our middle level management with the capability to analyse information across both our major facilities and in the supply chain itself for specific business processes such as stock control, debtor analysis, general ledger, accounts payable and accounts receivable,” said Glenn Rufford, Financial Director, York Precision Plastics.
Motorola Solutions to deploy $40 million Emergency Services Radio in WA
Motorola Solutions has been awarded a AUD $40 million, five-year contract to supplement Western Australia’s emergency services radio communications under a shared, purpose-built secure network. The new network forms part of a three-part project tender that was issued by the Western Australian Government earlier this year. The Community Safety Network project is fully funded under Western Australia’s Royalties for Regions program and will enable key state-based public safety agencies – the Western Australia Police (WAPOL), Department of Corrective Services (DCS) and Fire and Emergency Services Authority (FESA) – to communicate across a single integrated and multi-jurisdictional network for the first time. As part of the project, Motorola Solutions will provide new two-way radios for use across the three agencies, upgrade the existing Police Metropolitan Radio Network central core, and extend the digital encrypted system technology across more than 200 radio sites state-wide.
